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How can BPO Buddy help me? What if I need help with the software or setup?
What are the system requirements for BPO Buddy? Which BPO forms work with BPO Buddy?
How can I contact you with other questions not listed? What if the BPO form I need is not available?


How can BPO Buddy help me?

A: Our software is designed to save you time, which allows you to complete more BPOs and earn more revenue for your BPO services. With BPO Buddy, the time it takes you to fill out each BPO form can be reduced by as much as 90%. Our program not only reduces your data entry time, but also ensures that all MLS data transferred to the BPO form is correct and accurate (no typing errors).

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Which BPO company forms does your software work with?

A: Our product can interface with all web based (HTML) BPO forms available. We currently do not support other formats such as PDF or WORD forms. For a complete list of available BPO company forms that we support. We also do not support Fannie Mae Multi-forms..

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What system requirements are needed to run your program?

A: Our software is currently compatible with WINDOWS XP, WINDOWS VISTA and WINDOWS 7 only. We suggest at least the following minimum requirements: 1gb RAM, 2gb processor speed, and at least 500mb of free hard-drive space.

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What if I need help with the software or setup?

A: Please review our Knowledge Base support page to find answers to the most common questions regarding our product's installation, setup and functionality. You will also find our helpful training videos, demos and guides there. If you still don't find the answer to your technical issues or questions, you may create a new service ticket for our support group to research and respond to within 24 hours. Just log into your account and click the "Create Ticket" button.

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What if the BPO form I need is not available?

A: We are constantly adding new form scripts to our inventory. If you don't see a particular form that you need, we will work with you to create one. Simply email your request to support@bpobuddy.com 

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How can I contact you with other questions not listed here?

A: For all technical questions, please email support@bpobuddy.com 

For sales or other questions, please email sales@bpobuddy.com

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